On-Site and Remote Access Support
We offer dental computer support. Our highly knowledgeable dental IT specialists are eager to assist you. We have been a reliable IT partner for dental practices of all types and sizes for many years. Our remote and on-site support services allow us to serve our clients quickly and efficiently.
As a managed service provider (MSP), we assume an ongoing responsibility for 24/7 monitoring, proactive maintenance, and IT support. In other words, we detect pore issues and quickly work to resolve them to avoid down time. We proactively manage your entire system in order to ensure it is always up-to-date and performing smoothly. All your IT system components are constantly updated and remotely monitored 24/7.
Dental Software Expertise
Our dental IT specialists have extensive experience in installing, configuring,and supporting most patient management and digital imaging systems including Dentrix, Eaglesoft, Softdent, Dolphin, OpenDental, Dexis, Schick, Carestream, Planmeca, Va-Tech, Gendex and XDR.
Prompt Phone and On-site Response
Our dedicated team of support technicians is readily available to assist and resolve your daily IT issues. We can remotely login to your server and fix problems in real time. Or, we can visit your location quickly to further assist.
Disaster Recovery Solution
We install our advanced recovery system on your server and all workstations within your dental practice to avoid downtime from system failures or threats. This way, we can remotely recover a non-working computer, even if it no longer boots in a matter of minutes.
Routine Updates and Maintenance
We perform routine software and security updates on your entire system. Also, we continuously monitor your server, perform remote system and network log checks and regularly run virus/spyware scans. Our fully integrated solutions are designed to ensure that your system is operating efficiently and smoothly with minimal downtime.
Faster Resolution Less Downtime
You will save money and experience less downtime with our services. In addition, you will gain access to our knowledgeable dental IT specialists that will assist with daily IT issues. We resolve most issues with remote access for prompt service along with our unique DR system. Our method eliminates the need for frequent site visits and guarantees fast recovery of your system.